Flow Control - Jan 2012
useability file Emersons Human Centered Design Milestones Holmes believes the true value of 1 Human Centered Design R D Working in collaboration with Carnegie Mellon University Emerson Process Management began the research and development that would ultimately incubate its human centered design culture in 2005 2 Foundation of Human Centered Design Institute After five years of work practice analysis new product development and re engineering and organizational training Emerson Process Management formalized its Human Centered Design initiative with the public launch of the Human Centered Design Institute in September 2009 The aim of this virtual institute is to ensure that user work practices and improved task completion i e usability or workforce productivity are at the heart of every new product that Emerson introduces 3 Development Implementation of 3 HCD Training Program Modules Emerson has applied its own HCD principles as part of a series of three training modules The training modules are based on heuristic rule of thumb evaluation and are the product of years of research and testing of processes that will help designers better understand the true job tasks of an end user to more effectively design products to enable the efficient completion of those tasks 4 Emerson Corporate Adopts Human Centered Design Emerson Process Managements parent company Emerson has hired its own Human Centered Design director and has made HCD a company wide initiative across all of its lines of business 5 Trained 100s in HCD hired professional HCD experts to drive Emersons Human Centered Design initiative going forward human centered design is that it holds the potential to allow end users to truly shine in their jobs He says that in his early years working in plant environments the one thing that frustrated him the most was the amount of time he had to expend just to accomplish routine tasks Because he was so tied up with such tasks he had little time to tackle some of the more complicated issues that needed to be addressed Through humancentered design Holmes believes Emerson is helping end users who are in a similar position to be more efficient with everyday tasks so they have more time to work on those more sophisticated problems which in turn will allow them to really stand out at their companies FC Matt Migliore is Flow Controls executive director of content Reach him at Matt@ GrandViewMedia com Circle 25 or Request Info Instantly at www FlowControlNetwork com 36 January 2012 Flow Control C M Y CM MY CY CMY K
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